About us

Pacific Home Warranty Insurance Services Inc. is a leading broker of New Home Warranty Insurance in British Columbia.

We diligently serve British Columbia’s most dynamic home builders with new home warranty and construction insurance solutions, delivered with integrity, pride, innovation, accountability and vision.  

Our Purpose

Pacific Home Warranty's core purpose for being in business is to care for our Member Builders’ needs before, during, and after delivery of our warranty and insurance products.

We will fulfill our Service Promise every day and will do what we do better than any other home warranty provider through our tireless focus on customer service.  

Our Service Promise

 A homebuilder is the most important visitor on our premises, in our day-timer,
or on the telephone.
 He is not dependent on us. We are dependent on him.
 He is not an interruption in our work. He is the purpose of it.
 He is not an outsider in our business. He is part of it.
 We are not doing him a favor by serving him. He is doing us a favor by giving
us an opportunity to do so.
 Each and every day, at each and every opportunity, each and every person at Pacific Home Warranty will reward the homebuilder for choosing to do business with us.